Tuesday, February 15, 2022

Robots - Bank of Tokyo's new employees

The Bank of Tokyo's new employees are multilingual robots.

Polyglot robots


Polyglot robots has started working in Bank of Tokyo-Mitsubishi UFJ branches, the largest in the Asian country. Their task will be to provide banking assistance in 19 languages, according to a presentation given by the bank on Monday.

"Good day and welcome. I can discuss currency exchange, ATMs, opening an account, and money transfers with you. What piques your interest?" These Japanese robots can greet visitors in a variety of languages and hope to guide a large number of them.

 


According to Tech in Asia, the humanoid robot named Nao was created by Paris-based Aldeberan Robotics, which is owned by SoftBank, a Japanese telecommunications and internet company.

According to Bloomberg, Nao is a 58-centimeter-tall (23-inch) 5.4-kilogram robot that will greet visitors to the bank in 19 languages, including English and French, and will ask them what services they require. Nao can also read human emotions.

The Bank of Tokyo will be the world's first to employ multilingual robots. The robots are currently being tested and will begin working in one or two bank branches in April.

"The robots can provide services and tasks that our human employees cannot, such as 24-hour service in multiple languages," Takuma Nomoto, technology manager at Mitsubishi UFJ Bank, explained. "Nao is nice and friendly, and we think our customers will enjoy her," he said during the presentation.

According to the Japanese news agency Kyodo, the upcoming polyglot robots will assist in serving foreign customers and visitors expected to visit Tokyo for the Olympic and Paralympic Games, which will be held in the Japanese capital in 2020.

These new robots are also part of Prime Minister Shinzo Abe's goal of achieving a "robotic revolution" as a growth strategy for Japan, which is facing a shrinking population and, as a result, a shrinking workforce.

 

Article Author Gerluxe

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